1. Overview
Rytek ("we," "our," or "us") is an AI automation company providing custom AI agents, workflow automation, and digital transformation services to businesses worldwide. This Privacy Policy governs how we collect, process, store, and protect personal information obtained through our website at rytek.work, our services, and any communications with us.
By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.
We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regional privacy regulations.
2. Information We Collect
We collect information in the following categories:
Identity & Contact Data
- Full name
- Email address
- Phone number
- Company name and job title
Communication Data
- Messages sent via contact forms
- Email correspondence
- Consultation request details
- Feedback and survey responses
Technical & Usage Data
- IP address and browser type
- Pages visited and time spent
- Referring URLs
- Device type and operating system
Service & Project Data
- Business requirements shared with us
- Project specifications and briefs
- Integration preferences
- Feedback on delivered solutions
We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or financial account credentials unless explicitly required and consented to for a specific service.
3. How We Use Your Information
We use the information we collect for the following legitimate purposes:
Service Delivery
To respond to consultation requests, deliver AI automation solutions, and provide ongoing client support.
Communications
To send project updates, respond to inquiries, and share relevant information about our services when you have opted in.
Analytics & Improvement
To understand how visitors use our website, identify areas for improvement, and enhance user experience.
Legal Compliance
To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
Fraud Prevention
To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities.
Marketing (with consent)
To send newsletters, AI industry insights, and promotional content only when you have explicitly subscribed.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Client project data is retained for a minimum of 5 years following project completion to comply with contractual and legal obligations.
- Contact and inquiry data is retained for up to 2 years from the date of last contact.
- Marketing and newsletter data is retained until you unsubscribe or request deletion.
- Website analytics data is retained in anonymized form for up to 26 months.
When your data is no longer required, we securely delete or anonymize it in accordance with our data disposal procedures.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data. We are committed to honoring these rights promptly and without undue delay.
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data ("right to be forgotten").
Right to Restrict
Request that we limit how we process your data in certain circumstances.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at info@rytek.work. We will respond to your request within 30 days. We may need to verify your identity before processing your request. If you are located in the EU/EEA, you also have the right to lodge a complaint with your local data protection authority.
8. Data Security
We take the security of your personal information seriously and implement a range of technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
- Encryption: All data transmitted between your browser and our servers is encrypted using TLS (Transport Layer Security) protocols.
- Access Controls: Access to personal data is strictly limited to authorized personnel who require it to perform their job functions.
- Regular Audits: We conduct periodic security reviews and vulnerability assessments of our systems and processes.
- Incident Response: In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities within 72 hours as required by applicable law.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites, platforms, or services (such as LinkedIn, GitHub, Upwork, and Fiverr). These links are provided for your convenience and informational purposes only.
Rytek has no control over the content, privacy practices, or policies of these third-party sites. We are not responsible for the privacy practices of any website or service not operated by us. We strongly encourage you to review the privacy policy of every site you visit before providing any personal information.
10. Children's Privacy
Our website and services are intended exclusively for individuals who are 18 years of age or older. Rytek does not knowingly collect, solicit, or process personal information from children under the age of 13 (or 16 in certain jurisdictions under GDPR).
If we become aware that we have inadvertently collected personal information from a child without verifiable parental consent, we will take immediate steps to delete that information from our records. If you believe we may have collected information from a child, please contact us immediately at info@rytek.work.
11. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page.
- Post a prominent notice on our website homepage for at least 30 days.
- Send an email notification to subscribers and active clients where appropriate.
Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are committed to addressing your concerns promptly and transparently.
Rytek
AI Automation Solutions
We aim to respond to all privacy-related inquiries within 2 business days. For urgent data protection matters, please mark your email subject line with "PRIVACY REQUEST."
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